Jill Nesbitt on the Value of Technology in Dental Businesses Today
On the latest episode of The Dental Economist Show, host CRO Mike Huffaker of Planet DDS welcomes Jill Nesbitt, a seasoned expert in dental consulting and practice management and Independent Consultant at Optimize Dental Consulting for an eye-opening conversation on how the implementation of technology can transform dental businesses for the better. Together, they unpack:
- The need for a robust technology and software implementation strategy to guide successful management
- Why consultants are best placed to support and enable the transformation and operations of a business
- Unique approaches to creating efficient and scalable processes tailor-made to each practice’s unique requirements
- The need for high-quality automation in day-to-day operations and how to identify what can and cannot be automated
If you thought technological application had hit its peak in the world of dentistry, think again. Tune in for valuable takeaways and stay ahead of the curve!
Episode Highlights
On the latest episode of The Dental Economist Show, Jill Nesbitt talks about the undeniable need of the strategic implementation of software and technology within dental practices. Here are some highlights from the show:
From Spanish to dentistry and the implementation niche
Jill Nesbitt discusses her unique journey from pursuing a major in Spanish to finding joy in maximizing operational efficiency at dental practices and the vast experience it gave her in the field of operational management. She further traces the path to software implementation as a niche, emphasizing the need for strategic, process-driven technology implementation in dental practices.
The making of a successful implementation project
From transparent conversations with leadership and stakeholders to change management content, the ace consultant underscores the steps in taking an implementation project to fruition. She also reveals some of the biggest missteps made in the introduction of software to a dental practice.
Consultancy, dentistry, and ensuring an ROI
Getting an accurate return on investment (ROI) on software can be difficult but it’s a worthy attempt at strengthening a dental business’ capabilities. Jill reflects on why the consultancy approach is perfect for guiding software implementation and making the best of this unique intersection.
Automation and enabling tech-led change
While Jill remains most optimistic about the change that automation continues to bring to the table, she also spotlights some key reasons for why dental businesses should move into the future with a tech-first approach and how they can stay agile to make the most of the moment.
About The Dental Economist Show
Don’t miss insightful conversations with industry experts on the latest trends and top strategies to grow your DSO or dental business. Tune in to the The Dental Economist Show each week as we meet at the intersection of profit and purpose.
