Tobi Bosede on Using AI Technology to Redefine Patient-Centric Care
The dental industry finds itself at a high-potential juncture where AI and technology can be the disruptive solution to elevated patient care—only if you know how to leverage it. In the latest episode of The Dental Economist Show as host CRO Mike Huffaker of Planet DDS sits down with Tobi Bosede, founder and CEO of DentalFynd and People of Color in Dental, to explore the intersection of AI technology and modern dentistry.
What you’ll learn:
- How to use AI technology, transparent pricing and streamlined scheduling to make dental care more consumer-friendly
- Why newcomers should build networks and relationships—a critical driver of success
- The evolution of dental practice marketing from traditional insurance-dependent models to modern, tech-enabled patient acquisition
- How membership plans can create win-win scenarios for both practices and patients
- The importance of diversity and inclusion initiatives in creating new opportunities for growth and innovation in dentistry
- The practical applications of AI in dentistry, from patient matching to diagnostic support
Tune in for a thought-provoking conversation about the joys of intersectionality and diversity, and the exciting opportunities they bring to modern dentistry today.
Episode Highlights
In this episode, Tobi Bosede discusses how AI can be used to transform dentistry positively and sustainably. Here are some highlights from the show:
Using AI to disrupt patient experiences (positively)
Tobi shares how her experience building AI solutions at Capital One inspired her to tackle inefficiencies in dental care access. She highlights the vision behind DentalFynd (creating an “Amazon.com for dental services”) and how transparent pricing and streamlined booking reduces unnecessary friction for patients seeking care. This approach disrupts the modes of patient acquisition and opportunities for practice growth.
The dental market’s technology adoption curve
The dental industry shows a clear generational divide in embracing new technology and patient acquisition methods. Tobi underscores a shift that is changing the technology adoption game in dental practices. While established practices often rely on traditional insurance and referral networks, younger dentists are actively seeking innovative solutions to attract fee-for-service patients. This approach can not only act as competitive advantage, but also provide a gateway to success, which requires understanding both traditional relationship-building and new digital engagement strategies.
The importance of inclusive professional networks in dentistry
Speaking of her organization, People of Color in Dental, Tobi reveals a gap in professional networking opportunities for people of color in the dental industry, particularly for non-clinical roles. The organization provides both free and premium membership options to ensure accessibility while offering valuable benefits like conference discounts and expert-led educational sessions.
The future of consumer-centric dental care
The dental industry is going toward a more consumer-focused model that prioritizes convenience and transparency. Emerging technologies are enabling real-time appointment matching, streamlined scheduling, and clearer pricing structures. These innovations help remove traditional barriers to accessing dental care while creating new opportunities for practice growth.
About The Dental Economist Show
Don’t miss insightful conversations with industry experts on the latest trends and top strategies to grow your DSO or dental business. Tune in to The Dental Economist Show each week as we meet at the intersection of profit and purpose.
