Frequently asked questions
How does Planet DDS protect my data?
A: To give our clients the best ease of mind, we use state-of-the-art hardware and software firewalls and Intrusion Prevention Systems (IPS) along with continuous Security Information and Event Management (SIEM) to monitor and protect your data. Our systems are updated and patched regularly to promptly resolve any potential vulnerabilities. We also continuously replicate data to our disaster recovery site and perform weekly backups throughout the day and night.
It all starts with safety and making sure all data is stored correctly is our number one priority on our HIPAA compliant software. All of our products, including Denticon and our Apteryx Imaging solution are compliant with the HIPAA Security Rule, HIPAA Privacy Rule standards, and the HITECH Act that applies to every single one of our business associates. We want our customers and clients to feel at peace with their dental practice cybersecurity, so it’s our mission to continue to regularly undergo assessments with third-party experts to ensure constant compliance.
Because our solutions all reside within the cloud in remotely stored servers at AT&T and Amazon Web Services, we’re bringing enhanced dental practice security eliminating vulnerable local data storage and HIPAA violations. What’s even better is that Denticon offers continuous uptime in the case of a server crash thanks to our multitude of layers of redundancies.
Being in control of who uses your data should be not disregarded–that’s why you can specify user profiles easily and manage rights and permissions across your practice. Having your practice all in one cloud-based software makes things a breeze and your IT team will have a simpler time managing a holistic view of all the groups’ data all in one place.
Here are some extra reasons as to why the cloud is the preferred way of storing data.
Worrying about paper files and security backups will be a thing of the past with our practice management solutions. Even if you have multiple practices, bringing everything together on the cloud helps reduce the risk of breaches.