Planet DDS Pay: Simplifying Dental Payments for DSOs and Dental Groups 

Managing payments effectively is a persistent challenge in dental practices, especially for dental support organizations (DSOs) and dental groups. Outdated billing systems, disconnected platforms, and cumbersome reconciliation processes can slow revenue collection and create unnecessary administrative burdens. Without an integrated practice management solution, dental practices risk inefficiencies that impact both operations and the patient experience. 

Financial operations shouldn’t be a hurdle for growth. An effective payment solution should streamline transactions, improve financial accuracy, and enhance patient convenience—without adding complexity. Planet DDS Pay was built with these priorities in mind, providing DSOs and practices with a secure platform that eliminates these obstacles.  

Find out how Planet DDS Pay optimizes how practices handle financial operations, ensuring greater stability and improved payment processes for growing practices. 

What Is Planet DDS Pay? 

Planet DDS Pay is a payment solution designed to optimize financial operations for DSOs and dental groups. Unlike third-party payment processors that require separate systems, Planet DDS Pay is fully embedded within Denticon and Cloud 9, allowing practices to manage payments, automate financial processes, and secure transactions from a single platform. 

By integrating into practice management software, Planet DDS Pay centralizes financial activities and removes barriers that can slow down collections. It enables dental organizations to maintain accuracy in financial reporting, automate essential billing functions, and provide a smoother payment experience for dental teams and patients. 

How Does Planet DDS Pay Work? 

Powered by Stripe’s secure technology, Planet DDS Pay simplifies every stage of the payment process—from point-of-care transactions to automated reconciliation. Practices can accept payments through a variety of modern methods, including Apple Pay, Google Pay, and Text-to-Pay, giving patients an improved checkout experience. 

Planet DDS Pay enhances financial control by providing real-time financial reporting and advanced security features, reducing the risk of fraud and manual errors. With its ability to integrate into Denticon and Cloud 9, practices can optimize revenue collection while maintaining full visibility into financial performance. 

What Are the Key Features of Planet DDS Pay? 

Planet DDS Pay centralizes payment operations, eliminating inefficiencies, and manual work, providing dental groups and DSOs with the tools needed to enhance financial operations. Key features include:

Automated reconciliation 

Manual reconciliation can be a tedious and error-prone process, often requiring staff to spend hours matching payments to patient accounts. Planet DDS Pay ensures financial accuracy while reducing administrative burdens in these ways: 

• Payments are synchronized with Denticon and Cloud 9 ledgers, ensuring up-to-date financial records. 

• Automated reconciliation minimizes the risk of fraud and human error. 

• Teams can shift their focus from tedious financial tasks to providing better patient experiences. 

Modern payment options 

Patients expect multiple payment methods that align with their digital-first habits. Planet DDS Pay offers a variety of modern payment solutions, ensuring flexibility and convenience for both patients and staff: 

• Supports Text-to-Pay, Apple Pay, Google Pay, and recurring payments 

• Improves collection rates by offering patient-friendly payment choices 

• Provides contactless payment experience that enhances patient satisfaction

As automation advances, the dental industry has seen 43% increase in electronic fund transfer (EFT) payments since 2022, demonstrating a clear shift toward reducing manual, outdated financial processes. 

Secure payment processing 

Security is paramount when handling patient transactions. With robust security measures, Planet DDS Pay protects sensitive data while maintaining regulatory compliance. Security features ensure: 

• PCI-compliant security safeguards all transactions. 

• End-to-end encryption (P2PE) patient information remains confidential. 

• Fraud prevention tools minimize the risk of unauthorized transactions. 

Advanced financial analytics 

Real-time financial analysis enables practices to make data-driven decisions. With detailed reporting tools, Planet DDS Pay helps DSOs optimize revenue cycle management (RCM) and financial planning: 

• Live dashboards provide immediate visibility into payment activity and trends. 

• Customizable reports help practices identify inefficiencies and improve financial forecasting. 

• Comprehensive analytics support long-term business growth and profitability. 

Scalability and central management 

DSOs and dental groups require a payment system that adapts to their operational complexity. Planet DDS Pay provides a centralized framework that ensures financial consistency across all locations to: 

• Standardize financial operations for streamlined management. 

• Reduce administrative burdens by consolidating reconciliation and reporting. 

• Support growing DSOs with scalable solutions that evolve alongside business expansion. 

“Integrating Planet DDS Pay with Stripe has transformed how we manage payments across our growing network. This solution gives us the efficiency and scalability we need, while offering our patients the smooth payment experience they expect,” said Pam Holder, chief strategy officer of Advanced Dental Brands.

Automated financial campaigns 

Following up on outstanding balances is a time-consuming task. Planet DDS Pay automates patient billing reminders, increasing collection efficiency while reducing administrative workload by: 

• Sending scheduled payment reminders via text and email. 

• Enhancing collection rates by reducing missed or late payments. 

• Providing a frictionless, automated approach to revenue recovery. 

Effortless onboarding 

Transitioning to a new payment system can be challenging, but Planet DDS Pay makes this process easier with onboarding tools that minimize setup time and reduce administrative overhead by: 

• Simplifying implementation with intuitive onboarding steps. 

• Reducing errors by integrating directly with Denticon and Cloud 9. 

• Accelerating adoption so practices can start processing payments with minimal downtime. 

How Does Planet DDS Pay Solve Payment Challenges? 

Dental organizations often struggle with outdated, fragmented payment systems that can cause financial strain on businesses. Planet DDS Pay addresses common payment issues by: 

• Reducing manual payment processing, allowing staff to focus on patient care. 

• Enhancing security with advanced encryption and fraud prevention measures. 

• Improving cash flow by automating payment collections and reconciliation. 

• Standardizing operations across DSOs for consistent financial oversight. 

• Lowering operational costs with surcharge management and automated workflows. 

Why Choose Planet DDS Pay Over Other Solutions? 

DSOs require a comprehensive financial solution that integrates into their systems while also supporting long-term growth. Planet DDS Pay delivers: 

• Deep integration with Denticon and Cloud 9, removing the need for third-party payment processors. 

• Automated reconciliation, reducing errors and simplifying financial workflows. 

• Flexible payment options, improving patient satisfaction and increasing collection rates. 

• Scalable infrastructure, ensuring financial consistency across DSOs. 

“Managing payments and revenue across multiple locations is a significant challenge for DSOs,” said Eric Giesecke, CEO of Planet DDS. “Planet DDS Pay streamlines this process by accelerating payment collection, automating revenue cycle management, and enhancing both security and the patient experience. With faster collections and optimized cash flow, practices can focus on delivering exceptional patient care.” 

Modernize Payments with Planet DDS Pay 

A strong revenue cycle is essential for running a successful dental organization. Planet DDS Pay removes barriers to efficient payment processing, equipping DSOs and dental groups with the modern tools they need to improve collections, secure transactions, and reduce administrative burdens.  By automating critical processes and enhancing financial oversight, Planet DDS Pay enables dental organizations to focus on what matters most—delivering high-quality patient care. 

To learn more about how Planet DDS Pay can optimize your payment workflows, contact us today to request a demo.