How Progressive Dental Management Uses Planet DDS to Support Their Growing Practice and Improve Operational Efficiency
Progressive Dental Management co-founder Dmitry Burshteyn wanted a cloud-based dental practice management solution that would scale with his growing business. As he managed a DSO that offered general dentistry and multi-specialty practices, he also needed to provide a top-notch patient and employee experience. With Planet DDS solution Denticon Practice Management, Burshteyn found what he was looking for.
Prior to onboarding Denticon, Progressive Dental Management was relying on outdated servers that made it challenging to support multiple locations and provide a seamless patient experience. Onsite servers were not readily accessible, they lost data if they went down, and did not offer robust practice management features. Burshteyn quickly realized that a comprehensive, cloud-based practice management solution was needed for long-term growth.
“I only wish we had begun using Denticon from the very beginning. The cloud capabilities of Denticon are what have allowed us to grow at this rate,” Burshteyn says. He shares what led him to choose Planet DDS, and how Progressive Dental Management is using Denticon to support staff, patients, and a consistently growing practice.
Easy Collaboration for Multiple Dental Clinics
From the start, Burshteyn sought a solution that could take his practice from 10 locations to 100. His growth objectives required seamless communication and collaboration capabilities for multiple dental clinics. Onsite servers proved to throttle communication and collaboration and could not keep pace with the rate of growth Burshteyn aimed to achieve.
“Denticon has been a huge win for us. Having a cloud-based solution took away the bottleneck of servers,” Burshteyn explains. “I had spent so much time, money, and resources building infrastructure, but I realized it starts with the practice management solution. You need to start with a practice management solution like Denticon that can scale with you. It’s so important to focus on where you want to be tomorrow, not just today.”
Because it’s a cloud-based solution, Denticon supports communication and collaboration among multiple clinics and ensures all providers, specialists, and administrators have access to the information they need from anywhere.
“Denticon has allowed for more collaboration between providers, specifically specialists, when receiving referrals. With the cloud platform, specialists who hadn’t yet seen the patients could review patient records and X-rays from anywhere to prepare for upcoming appointments,” says Burshteyn.
Denticon allows Progressive Dental Management to centralize their systems and make patient information securely accessible from anywhere. Denticon supports all dental specialties, easy scheduling, digital patient tools such as online payments, centralized patient records, operational insights, and much more.
Cloud-Based Tools Designed to Support Dental Clinicians and Administrators
Staff buy-in for Denticon was essential for Burshteyn, and he wanted to ensure it was a solution that met the needs of clinicians and internal staff. Additionally, he wanted Denticon to be easily implemented across multiple offices right from the start, with reliable access to data. Planet DDS supported Progressive Dental Management through the entire transition, answering all questions and ensuring everyone felt comfortable and competent using Denticon.
“I believe we’ve had strong growth because we’ve listened to the needs of our providers, clinical staff, and support staff,” says Burshteyn. “It’s a team effort. Denticon helped with this tremendously because it’s designed to meet the needs of DSOs, dentists, and staff. They believed in Progressive Dental Management.”
Ultimately, Burshteyn finds that Denticon makes collaboration easier, even with providers outside of their practice. “Denticon has allowed for more collaboration between providers, specifically specialists when receiving referrals,” Burshteyn explains. “With the cloud platform, specialists who hadn’t yet seen the patients could review patient records and X-rays from anywhere to prepare for upcoming appointments.”
Providing an Optimal Patient Experience
With several practices and a rapid rate of growth, Burshteyn wanted to ensure that optimal patient care was a key benefit of using a dental practice management solution. Patient care has to be seamless, with all data kept secure and accessible.
“Previously, it wasn’t as smooth of a process when a patient moved and went to a different office within our organization,” Burshteyn explains. “Now, with Denticon, it doesn’t matter which office patients visit because we have everything accessible at each location. It’s easier for us and a much better experience for our patients.”
Patients can easily receive care and services from any of Progressive Dental Management offices, and all of their information is available no matter where they go. “With Denticon being cloud-based, all our specialists are able to go online and review everything beforehand, so they’re ready to go, knowing exactly what they’re going to do when the patient arrives. This has really helped us with how we deliver care to patients,” Burshteyn says.
Learn More About Planet DDS Solutions for Dental Clinics
Burshteyn credits Denticon Practice Management with helping Progressive Dental Management scale, while increasing collaboration and improving the overall patient experience.
“Denticon is an all-in-one solution that gives us a lot more insight without having to use a lot of 3rd party tools,” Burshteyn says. “This helps us limit the amount of noise in a time when everyone seems to have a tool for everything. Planet DDS takes our feedback and the feedback of other companies and takes it seriously and often uses it.”
“I’m very excited about Denticon. I think it’s a great solution [that’s] helped my company grow tremendously. I’d recommend really understanding the power of what Denticon has to help your office or organization,” Burshteyn says.
Contact our team to learn more about Denticon Practice Management and other Planet DDS solutions dental clinics rely on for optimal operations, growth, exceptional patient care, and internal staff and clinician support.
Download the client success story: Progressive Dental Management
