Frequently asked questions
- Denticon
- Apteryx
- Planet DDS
Denticon
How do I know if Denticon Practice Services is right for me?
A: If your practice needs assistance with front and back-office administrative tasks, Denticon Practice Services might be for you! You can outsource tasks at a lower cost and reduce workloads...
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What is Denticon Practice Services?
A: Denticon Practice Services is our pay-as-you-go service that enables you to outsource front and back office administrative tasks to our Denticon Practice Services agents. Services include eligibility/insurance verification, claim...
Where can I find the system requirements for Denticon?
A: To view the Denticon practice management system requirements, please visit our Minimum System Requirements page.
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How can I find out more about Denticon Dental Practice Management Software?
A: Denticon is our all-in-one, cloud-based dental practice management software that aims to modernize your dental practice with its robust functionality. With Denticon, you can streamline data, access patient records...
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Does your implementation team have experience converting from my current system?
A: Our implementation team has extensive experience converting from over 60 different systems. Our team of experts will work with your office to ensure a smooth transition. Taking a look...
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What are the most used reports in Denticon?
A: Our most used reports are: Executive Summary, Daily Journal Detail/Summary, Daily Audit, Uncollected Copay, Aging by Home Office, Outstanding Claims, Treatment Plan Status, Deposit, Recall Due/Overdue but Not Scheduled,...
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What third-party applications can I cancel if I choose to go with Denticon?
A: Legacy desktop software requires a high upfront license cost, plus fees for extra support and maintenance, software updates, disaster recovery, security and intrusion detection, additional IT support, and any...
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What are Denticon’s patient-facing features?
A: Denticon’s patient-facing features are designed to enhance the patient experience from start to finish. With our integrated online registration and consent forms, 2-way texts and reminders, and online payment...
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What are the most useful features in Denticon for large, enterprise practices?
A: Denticon dashboards are designed to be intuitive so smaller teams can achieve more through easy user interfacing and useful reports. Instead of opening multiple applications and running numerous reports,...
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What are the most useful features in Denticon that I can use for my solo practice?
A: Denticon dashboards are designed to be intuitive so smaller teams can achieve more through easy user interfacing and useful reports. Instead of opening multiple applications and running numerous reports,...
How does Denticon reduce the burden on my IT team?
A: If your group or DSO is running multiple systems from different vendors, your IT team is doing a juggling act. By standardizing to one solution, your IT team will...
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How does Denticon help me keep my data secure?
A: We use state-of-the-art hardware and software firewalls and intrusion prevention systems along with continuous security information and event management to monitor and protect your data. We continuously replicate data...
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What makes Denticon by Planet DDS better than other dental practice management solutions?
A: We offer a lineup of dental solutions designed to accelerate your practice including Denticon practice management solution, Apteryx XVWeb, and Denticon Practice Services. The traditional practice management systems rely...
How does my Denticon help centralize my operations?
A: Denticon’s cloud-based software allows you to have a single record for patients and providers. No more duplicate records. Denticon’s “concept of one” allows your operations team to view a...
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How does Denticon help me attract and retain more patients?
A: Denticon’s patient-facing features are designed to enhance the patient experience from start to finish. With our integrated online registration and consent forms, 2-way texts and reminders, and online payment...
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Apteryx
How can Apteryx XVWeb help a growing DSO?
A: XVWeb is cloud-based imaging software. That means your office enjoys the most up-to-date version of XVWeb at any given time. No need to pay for updates or upgrades. You...
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How can Apteryx XVWeb save my dental practice time?
A: XVWeb can reduce the burden on your IT team with turnkey implementation, including updates and annual maintenance. XVWeb was built to be ready. Because of its unique open architecture,...
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How can Apteryx XVWeb save my dental practice money?
A: Your practice can significantly reduce or eliminate upfront capital costs for hardware, servers, and software because XVWeb is cloud-based. Before we dive into the costs of owning our cloud-based...
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A: With 3D x-ray imaging, you can access and securely share cone-beam computed tomography (CBCT) and stereolithography (STL) datasets online. All 3D image interactions can also be completed via the...
A: Apteryx XVWeb Cloud Imaging is compatible with all major imaging devices and practice management solutions. For a list of the current devices and sensors Apteryx XVWeb integrates with, please...
How do I know if Apteryx XVWeb is right for my dental practice?
A: XVWeb is cloud-based imaging software. That means your office enjoys the most up-to-date version of XVWeb at any given time. No need to pay for updates or upgrades. You...
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What dental imaging products does Apteryx offer?
A: Apteryx offers cloud-based and on-premise versions of dental imaging software. Apteryx XVWeb is our cloud-based software and XRayVision is our on-premise software. We also offer XVWeb 3D, a revolutionary...
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Planet DDS
Why should I switch to cloud-based dental imaging software?
A: Because the cloud is just better, quite simply. Most of us turn to the cloud already for everything from personal email to banking to booking flights. With cloud-based software,...
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Why should I switch to cloud-based dental practice management software?
A: Because the cloud is just better, quite simply. Most of us turn to the cloud already for everything from personal email to banking to booking flights. With cloud-based software,...
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How does a cloud dental solution save my dental practice money?
A: Legacy desktop software requires a high upfront license cost, plus fees for extra support and maintenance, software updates, disaster recovery, security, and intrusion detection, additional IT support, and any...
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Is the cloud safer than physical storage of dental practice data?
A: Patient information stored in the cloud is actually safer than data stored on traditional client server desktops. In fact, of the 10 biggest HIPAA breaches recorded in U.S. history,...
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How does Planet DDS stay HIPAA compliant?
A: Most HIPAA breaches occur when physical media is stolen. It could be a thumb drive, a hard drive, or even an entire workstation with desktop practice management software installed....
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How does Planet DDS protect my data?
A: To give our clients the best ease of mind, we use state-of-the-art hardware and software firewalls and Intrusion Prevention Systems (IPS) along with continuous Security Information and Event Management...
What are the dental solutions that Planet DDS offers?
A: We offer a lineup of dental solutions designed to accelerate your practice including Denticon practice management solution, Apteryx XVWeb, and Denticon Practice Services. The traditional practice management systems rely...
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Is it true that Planet DDS includes their clients in the product development process?
A: Yes! We’re so glad you asked. We’re committed to helping our clients reach their goals faster. Within Denticon, users can suggest and vote on the desired features that would...
What is Planet DDS’s company mission and what are our values?
A: Our mission is to radically improve the efficiency and economics of dentistry through our innovative technologies. We value integrity, compassion, communication, and innovation. Planet DDS aims to deliver the...
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Why should I choose a Planet DDS solution?
A: We’re problem solvers for dental practices. No matter what your goals for your practice, Planet DDS is committed to getting you there faster. Our company was founded in 2003...
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