The 2025 Dental Industry Outlook Report
Based on operational data from 3,400 practices, the first-of-its-kind 2025 Dental Industry Outlook report breaks down key trends and benchmarks in case acceptance, patient volume, and revenue growth, giving dental support organizations (DSOs) and multi-location practices a clearer picture of where they stand.
Beyond the numbers, the report explores broader industry shifts, including workforce trends, emerging technologies, and insights from over twenty industry leaders. Download the full industry report on the trends shaping dentistry in 2025.
Inside the Report: Dentistry’s Biggest Developments
This report brings together perspectives from DSO leaders, clinicians, technology experts, cybersecurity specialist, staffing experts, and financial analysts, providing a comprehensive look at the key forces powering dentistry this year. Discover the trends, technology, and insights driving practice growth, including:
The expanding role of technology in dentistry
AI, automation, and integrated platforms are redefining how DSOs manage operations and deliver patient care. From AI-powered imaging and diagnostics to automated revenue cycle management (RCM), technology is unlocking new efficiencies while improving clinical accuracy. DSOs that prioritize strategic tech investments will be better positioned to scale, optimize workflows, and enhance the patient experience.
Shifts in mergers and acquisitions
After a period of uncertainty, optimism is returning to the dental merger and acquisition (M&A) market. Lower interest rates, strong financial positioning, and strategic growth plans are driving renewed deal activity. Investors are placing greater emphasis on DSOs with sustainable business models, prioritizing financial discipline and operational efficiency over rapid expansion.
Changes in the dental workforce
Staffing challenges are stabilizing, and hiring trends are shifting toward leadership roles in finance, business development, and clinical operations. As more experienced professionals transition out of the industry, a younger, more diverse workforce is taking on key positions. DSOs must adapt by fostering leadership development and ensuring teams are equipped to meet evolving patient and operational demands.
Strategic growth and operational excellence
DSOs looking to scale effectively must align their key performance indicators (KPIs), integrate the right technologies, and build strong leadership teams. Growth strategies are moving beyond expansion to focus on financial discipline, operational efficiency, and maximizing the potential of both clinical and administrative teams.
Advancements in revenue cycle management
Automated solutions are streamlining revenue cycle workflows, reducing administrative burdens, and improving financial outcomes. Real-time benefits verification, automated claims processing, and AI-driven payment reconciliation are changing how DSOs manage cash flow and insurance complexities. Organizations that modernize their RCM strategies will strengthen their financial performance and improve patient billing experiences.
Strengthening cybersecurity in dentistry
Recent high-profile breaches have highlighted the urgent need for stronger security measures across the dental industry. DSOs must implement robust risk management strategies to protect patient data, prevent financial fraud, and comply with evolving regulations. Cybersecurity is no longer just an IT concern—it’s a business priority.
The growing impact of AI on clinical care
AI is playing an increasingly critical role in diagnostics, treatment planning, and workflow automation. From radiograph analysis to predictive insights, AI tools are enhancing clinical accuracy and efficiency. As adoption expands, DSOs must ensure these technologies are integrated into their operations while maintaining the human element of patient care.
Navigating dental supply chain disruptions
Economic fluctuations and global supply chain challenges continue to impact procurement and operational costs. DSOs should take a proactive approach to sourcing, expense management, and supplier relationships to ensure stability. Leveraging technology to improve procurement efficiency will be key to navigating ongoing challenges.
Demographic trends and leadership shifts
The retirement of experienced industry professionals is reshaping leadership structures within DSOs. The next generation of executives, clinicians, and growing presence of women in dentistry brings fresh perspectives on operational strategy, patient care models, and business growth. Recognizing and adapting to these leadership transitions will help DSOs build stronger, more adaptive teams.
Supporting DSO Growth with Scalable Solutions
Understanding these industry developments is essential for DSOs and multi-location practices looking to strengthen their operations, enhance patient care, and position themselves for expansion. Planet DDS provides advanced cloud-based dental practice management solutions and expertise to help guide businesses in ways to adapt and grow. Contact us today to learn how we can support your organization’s success.
