Video Testimonial: Hawaii Family Dental

In this video testimonial, John Bianchini, senior director of payments at Planet DDS, and Diane McCawley, revenue cycle manager at Hawaii Family Dental, discuss the impactful partnership between their companies and how Denticon supports dental practice management across Hawaii. McCawley highlights how the cloud-based system has transformed the operational efficiency of their fifteen offices, spread over four islands, by centralizing patient records and enabling seamless treatment without delays.

With Denticon Pay, McCawley shares how Hawaii Family Dental significantly improved their payment process. This shift enhanced the patient experience by allowing them to handle transactions through a user-friendly patient portal, while also easing the workload for the staff, ensuring smooth and error-free payments.

McCawley emphasizes the role of revenue cycle management (RCM) in their operations, explaining how Denticon has enabled them to scale their team across continents while maintaining consistency in patient care. The cloud-based solution not only supports their growing practice but also ensures that their team can work efficiently from anywhere, thanks to its integrated and accessible features.

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